Frequently Asked Questions

Simply search for your items, add them to a list with their condition, submit your list for a quote, and ship your items to us. We'll evaluate them upon arrival and send payment within 24 hours of evaluation.

Premium items are high-demand games and hardware from our curated list with guaranteed pricing. Non-Premium items are priced dynamically based on current market values from PriceCharting data.

We use industry-standard grading: New (sealed), Complete (game, case, manual), Missing Manual (game and case only), and Loose (game only). All items are evaluated upon receipt and pricing may be adjusted based on actual condition.

Payment is processed within 24 hours of item evaluation, which typically occurs 2-5 business days after we receive your shipment. Note that this time frame may vary based on the items contained within the batch. Consoles may take longer to grade than games, for example. You'll receive email notifications at each stage of the process.

We only offer payment via PayPal and eChecks. You'll specify your preferred method and account details during checkout.

No, please complete the checkout process first to receive your unique reference code. This code must be included with your shipment so we can properly identify and process your items.

All items must match your submitted list. Discrepancies may delay processing. If you need to make changes, please contact us before shipping.

We only accept the North American NTSC versions of games, but we do accept non-NTSC hardware, deductions for region reset may apply. If you cannot identify the region of your device, please contact us at support@myquickflips.com.

We are not responsible for items lost or damaged in transit. We strongly recommend using trackable shipping with insurance for valuable items.

Batch offer prices are guaranteed for 30 days from the date of submission; after this period, quotes will be automatically recalculated based on current market values.

Yes, you can cancel before shipping your items. Once items are shipped and received, the submission cannot be cancelled, but pricing adjustments may be made based on actual condition.

No, we only accept authentic, original items. Third-party controllers, reproduction cartridges, and counterfeit items will be rejected with a 100% deduction.

When adding an item, pick its condition (New, Complete, Missing Manual or Loose). For games and most consoles, handhelds and controllers, then choose 'Very Good Condition' or 'Flawed Condition' (New items are factory sealed, so only box or case damage can be reported on them). For a flawed item, tick the flaws that apply to see your estimated payout after deductions; flaws we can't accept are marked 'Not Buying'. Final amounts are set after we inspect your items, so please describe them accurately to avoid surprises.

After checkout, you'll receive a reference code and can track your submission status in the History page. You'll also receive email notifications when we receive your items, complete evaluation, and process payment.

Yes! You can create and manage multiple lists, which is useful for organizing different collections or shipments. You can checkout individual lists or combine multiple lists into one submission.

You can view the deductions for the items you submitted in your Submitted Batches section.

We do not accept: non-NTSC items, third-party/reproduction items, modded consoles, items with insect infestation, items with severe damage, severe odor, or items that don't match gaming platforms in our database.

We only purchase console bundles which contain a special edition console. For example, you can sell us a special edition Battlefield 1 Xbox One S Bundle, but not a regular Xbox One S which is bundled with Battlefield 1. You may, however, add bundle items separately to your batch.